Press reviews

Can I purchase wines from another province on your website?

Each Province’s list is specific to that market. Orders can only be fulfilled in market. If you see something of interest we can put you in touch with a representative in your market to update on future orders or arrivals specific to your Province.

What is a privately imported wine?

Privately imported wines are wines selected specifically for their quality by the agency LBV International. You won't find them on the SAQ shelves.

To order privately imported wines, a customer must go through the agency that will act as an intermediary between the customer and the SAQ. It is important to know that the Crown Corporation is responsible for handling, delivery and collecting payment for every order.

Can I buy a single bottle?

The SAQ agrees to proceed with private stock orders , but requires the agencies to sell bottles by the case. (case of 6 or 12 bottles, as appropriate)

Will I receive an order confirmation?

You will receive a confirmation from us by email or by phone. It will include the approximate date of delivery in-branch and the total price including tax.

Where and when can I pick up my order?

The SAQ makes available to you a list of designated branches for private order processing. The chosen branch will contact you by phone when your order is ready to be picked up on site.

What are the delivery lead times?

Delivery lead time to the selected branch is up to 3 weeks.

Can I get an order more quickly?

Individual customers also have the opportunity to choose the option "24-hour Pick-up" or "48-hour Pick-up", instead of a pick-up in a regular branch. The order can then be picked up directly at the SAQ's distribution center, at 1947 Rue des Futailles, Montreal, QC H1N 3M7.
When choosing the 24-hour Pick-up , the customer must place his order with the Agent 24 hours prior the pick-up time, and before 3 pm.
When choosing the 48-hour Pick-up, the customer must place his order with the Agent 48 hours prior the pick-up time, and before 3 pm.

When should I pay my order?

You pay your order in-branch, when picking up the order.

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